1 Comment

I think AI would be able to find patterns if patients' perspectives were incorporated into the medical records as a matter of course. If we can get automated appointment reminders we should also be able to get automated followup surveys: Were all of your medical concerns addressed to your satisfaction? A "maybe" answer could prompt more questions determining, for example, if the doctor prescribed a particular treatment and if so what is the expected timeline for results, and this timeline could prompt a follow-up survey at the designated later point in time asking whether the treatment is having the desired effect. A "no" answer could prompt more questions and open a space for the patient to describe problems in the session. If it's for machine learning purposes this data could be kept inaccessible to doctors except in the form of meta-data highlighting overall patterns.

What would it take to automate surveys to all patients? What would it take to legally require it as a means of protecting patients' rights?

Expand full comment